My apologies for xanjax.org being down and/or broken over the last couple of days.
I decided to change my web hosting service as it had been getting slower and slower; probably due to overselling services and therefore being overloaded I suspect.
Regular dead time of 10 seconds or more was hardly the way to showcase Xanjax technology, I’m sure you’ll agree!
As misfortune would have it, my yearly subscription was automatically renewed at least a week before expiry; just before I had decided who to host with.
The previous hosting service, Bluehost, would not admit to poor performance, but did agree to a refund. I asked them to refund 9 months of the 12 month subscription, which would have left me nearly 3 months to organise things. Bluehost however, decided to fully refund and immediately cut my service instead, without even verifying if that would be alright. Of course, I was left with 3 websites down and nowhere to go.
It’s pretty obvious I’m not going to recommend Bluehost to anyone but my worst enemy!
Because I’m a cautious type, I have always made sure to host, and register domains, with different companies. This saved my bacon because I was able to point my domains at new my domain name servers just as soon as I had a my new hosting service organised. Luckily, I had nearly completed the move before being cut by Bluehost. My other sites were up within about 20 minutes of re-pointing DNS, but unfortunately xanjax.org took over 24 hours.
Be warned! If you’ve got domains registered with the same company you host with, you could be inviting trouble. Just imagine if your domain name is a ‘free’ domain with a hosting package. You probably would lose it, in similar circumstances, pending the outcome of a legal battle you may not be able to fund. If your domain names are presently with your hosting company, whoever they are, do something about it.
As it turns out I’m much better off now. I found a far superior hosting service to any I’ve used before, using exclusively GPL open source software. They even offered to sponsor xanjax.org – a fantastic result!
Many thanks to Thomas Goirand, CEO of GPLHost, not only for providing far superior hosting service, but also for providing xanjax.org with a valuable sponsorship. Xanjax is now hosted at gplhost.com on a Xen Virtual Private Server. Xen is open-source virtualisation software for running multiple operating systems simultaneously on a single computer. Thomas has written DTC, an open-source domain and hosting control panel, which together with DTC-Xen (which he also wrote) provides the key to domain and hosting services on Xen virtual private servers.
David (chappo)